SAP Security Managed Support

Crosstek will tailor a support program to provide complete user administration, role maintenance, database security, regular auditing, troubleshooting, and assistance with security-related transports.

  • Manage SAP Roles (ABAP, Java, HANA)
  • User Administration
  • Manage Secure System Communications (SNC, SSL, HTTPS)
  • Database Security Administration (HANA, Any DB)
  • Error Capture and Troubleshooting
  • Assist with Security Related Transports
  • Login Support (Lockouts, Resets, SSO Tools)
  • Run Scheduled Management and Audit Reports
SAP Security Project Services

Whether you are implementing GRC or migrating to HANA, Crosstek has the expertise, tools, and best practices to help you mitigate risk and run efficiently with a secure SAP environment.

  • GRC Implementation
  • SAP Role Development
  • Security and Password Policy Implementation
  • Certified SAP Security Audits and Assessments
  • User Store/Directory Integration with Identity and Access Management Solutions (IAM)
  • Implement Secure System Communications (SNC, SSL, HTTPS)
  • SoD Implementation and Design
  • (SSO) Single Sign-On Integration
White-Glove Managed Services

Build on your SAP Security Managed Support by adding our complete, White-Glove Managed Services. Crosstek’s white-glove service includes EarlyWatch assessments, SAP security assessments, technology recommendations, change control and more. Our clients appreciate our personal touch led by a dedicated Account Manager and Solution Architect.

  • Custom SAP Managed Services Program
  • SAP Security Management
  • Line of Business Support
  • Upgrades, Consulting & Project Services
SAP Managed Service Options
  • Level 1, 2, and 3 Support Options
  • Daily Basis Support and Security Administration
  • Weekly EarlyWatch Alert Review
  • SAP Database Administration
  • (HANA, DB2, Oracle, SQL Server)
  • Quarterly Database and SAP
  • Kernel Patches
  • Support Packages, Notes, Refreshes
  • Hot Fix Upgrades
  • Environment Management
  • Semi-Annual Technology Review
  • Annual SAP Security Review
SAP Project Services
  • OS/DB Migrations
  • ETL, Data Cleansing and Modeling
  • Implementations and Rollouts
  • Functional and Technical Upgrades
  • Technical Maintenance and Patching
  • Go-live Review and Readiness Assessments
  • Performance Tuning and Batch Optimization
  • Development, Integration and Middleware
  • Hardware Refreshes
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